Our Purpose
Veolia is a global leader in ecological transformation, offering comprehensive solutions for the sustainable management of water, energy, and waste.
Our commitment is to promote a more sustainable model, where innovation and efficiency help improve people's quality of life and protect the environment in which we live.
Specialists in Integrated Water Cycle Management
We are specialists in the management of the integrated water cycle in municipalities, contributing to the development of more intelligent, resilient, and inclusive cities.
With more than 150 years of history in Spain, we support public administrations as a strategic partner in the management of municipal water services. We manage the entire water cycle, supplying 13.5 million people across more than 1,100 municipalities throughout the country. We operate both directly under the Veolia brand and through joint ventures with local councils.
Our territorial presence allows us to offer a local, efficient water service tailored to each municipality.
Map of Spain showing the territorial presence of Veolia and its joint ventures. Presence is detailed in the following regions:
- Galicia: with AquaOurense.
- Asturias: Aguas de Avilés.
- Castile and León: Aguas de León.
- Catalonia: extensive presence with Aigües de Barcelona, Aigües Sabadell, and Ematsa, among others.
- Valencian Community: Aguas de Alicante, Aigües d'Elx, Agamed, and other joint ventures with local brands.
- Region of Murcia: Aguas de Murcia, Aguas de Lorca, Aguas de Jumilla, Aguas de Cieza and Sermubeniel.
- Andalusia: Hidralia and joint ventures such as Emasagra, Aguas de Huelva, Aguasvira, among others.
- Castile-La Mancha: Aguas de Albacete and Aguas de Puertollano.
- Canary Islands: Canaragua and joint ventures with local brands such as Teidagua, Aguas de Telde and Aguas de Antigua.
Additionally, multiple points of Veolia’s direct presence are indicated throughout the peninsular and insular geography.
Our Model
Our approach combines sustainability, innovation, and social commitment to deliver an efficient and responsible water management service.
Public-Private Collaboration in Water Services
We manage services in close collaboration with public administrations to ensure efficient, high-quality service.
- Planning and management of water supply.
- Investment in hydraulic infrastructure.
- Regulatory compliance and transparency.
This model optimizes water management in municipalities, ensuring efficiency, sustainability, and social value.
People-Centered Customer Care
We put people at the center through personalized customer service:
- Omnichannel, agile, and inclusive.
- Adapted to different needs.
- Services based on anticipation.
- Special focus on vulnerable situations.
Our model has been recognized with the "Customer Service of the Year" award by Sotto Tempo, highlighting the quality and closeness of our service.
Water Resilience and Sustainability
We promote the circular and regenerative economy as the most sustainable and environmentally respectful model.
- Adaptation and mitigation measures to improve territorial resilience and drive decarbonization.
- Ecosystem regeneration, including water reuse as a key solution to water scarcity.
- Restoration of natural spaces to preserve local biodiversity.
- Public awareness initiatives on the importance of protecting water and the environment.
We contribute to strengthening the resilience of our cities and environments in the face of climate change challenges.
Innovation and Digitalization of the Water Cycle
We lead sector transformation through the integration of advanced technologies and innovative solutions.
- Real-time monitoring, advanced predictive analytics, and early warning systems that help anticipate incidents.
- Full digitalization with artificial intelligence algorithms specifically developed for the water sector.
- Cybersecurity solutions across operations, from supply and sanitation networks to customer service.
This enables us to ensure a safe and efficient water service.
Social Impact in Communities
We promote initiatives that generate a positive impact in the territories.
- Creation of educational opportunities and promotion of green vocations related to the water and environmental sector, contributing to the development of future talent.
- Improvement of employability and job opportunities as a key factor in enhancing the quality of life of people at risk of social exclusion.
- Creation of sustainable communities to promote sustainable development, environmental protection, and responsible resource consumption.
We work with local stakeholders to strengthen the role of water as a driver of social development.