Our services

Innovation in water services for your municipality

At Veolia, we provide integrated water cycle management services for municipalities, combining innovation, sustainability, and efficiency. Our goal is to reduce environmental impact, improve people's quality of life, and lead the ecological transformation.

We work to develop a new city model: smart, circular, and decarbonized, where water is key to sustainable development.

How we manage the integrated water cycle

We offer comprehensive solutions covering all stages of the water cycle, from abstraction to reuse.

Water resource management

We efficiently manage water resources, reducing the impact on the natural environment and increasing territorial resilience. Preserving resources involves:

• Reducing pressure on surface and groundwater sources.
• Increasing water regeneration and reuse.
• Reducing pollution and controlling discharges.

In this way, we promote efficient use of water resources, reduce environmental impact, and enhance territorial resilience.

Drinking water treatment

We guarantee access to high-quality drinking water through advanced technology and continuous monitoring.

• Advanced water treatment and purification processes.
• Compliance with environmental and health regulations.
• Comprehensive water quality control.

We support public authorities to ensure a safe and reliable drinking water supply for citizens.

Drinking water distribution

We manage and optimize networks for efficient supply.

• Monitoring and maintenance of water distribution networks.
• Digital tracking of distribution systems. Data analysis and integration to improve real-time operations.
• Improvement of hydraulic performance. Reduction of leaks and losses.

We deliver water from treatment plants to households, ensuring a continuous and high-quality supply.

Sewerage and wastewater treatment

We manage sewer networks and urban wastewater treatment plants.

• Sustainable urban drainage systems. Improved stormwater management.
• Advanced treatment processes in wastewater plants.
• Infrastructure monitoring and improvement.
• Transformation of treatment plants into eco-factories, promoting resource recovery (water regeneration, renewable energy production, and waste valorization).

We promote a model based on the circular water economy, in collaboration with local authorities.

Water reuse and return to the natural environment

We encourage efficient use of water resources by promoting:

• Reuse of reclaimed water.
• Return of treated water to the environment with appropriate quality standards.
• Conservation and restoration of ecosystems such as rivers and aquifers.

We work towards circular water management, where resources are reused and transformed for new uses.

Customer service in water services

We ensure close, accessible customer service tailored to user needs, offering proactive solutions.

• Omnichannel service (office, phone, online).
• Incident and inquiry management.
• Personalized alerts on consumption and service.
• Special attention to vulnerable individuals.

Our commitment is to provide an agile, inclusive, and personalized customer experience across all water services.